Anatomía de un agente de soporte en producción: del contacto real a la resolución

Name: Anatomía de un agente de soporte en producción: del contacto real a la resolución
Start: 2026-10-15T19:00:00+02:00
End: 2026-10-15T20:30:00+02:00
Location: Puerta Innovación

When: Thursday 15 October19:00–20:30
Where: Puerta InnovaciónC. de Toledo 110 · View on map ↗
Organizer: MadAI
Price: Free

Daniel Lledó (Groupon) explains how they took an LLM support agent to production: real problems, dynamic control of context and tools, and how non-technical people operate it.

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